In a new approach to internet guerrila marketing, British author Jacqueline Howett has made herself inter-famous for complaining about a pretty good review of her first e-published novel, The Greek Seaman.
I'm far from the first person to point up this common sense advice but I'll say it again: It's best not to complain about or even respond to reviews. Good or bad! If you respond directly to a good review, you run the risk of looking like you're "kissing up" to the reviewer (and you might actually be doing that, too). Some of the reviewers I read appreciated feedback and input from the authors of work they'd review. I think if the reviewer contacts you, the author, then it's probably fine to respond fairly, respecting their viewpoint at all times. If you respond directly to a poor review, there's no good to come of that. Period.
However. However - Jacqueline looks to have 70 Amazon reviews for this e-published book, which is a very high number. Since so much attention has been paid to her astounding responses to book reviewer Big Al's reaction to The Greek Seaman, it seems as though she must have sold some books as a result. I have to give her that - she sold herself some books. However, most reviews "post Big Al" are of the 1-star variety.
Big Al looks like an inveterate, thoughtful reader who's posting fair reviews of the many different books he reads (I think all e-books, but am not sure if there are a few paper copies in there as well). He addressed the issue of author complaints regarding his reviews very politely. Another high-quality e-book reviewer also covered the issue of poor author responses to reviews in a more personal, humorous manner (RedAdept got called "cat lady" and stalked online - I think by the "cat lady" insulter - but if not ???).
I would probably never see or know about many of the titles either reviewer has read and covered, if they didn't have their review blogs. I appreciated the commentary that I just read - with so many different books coming out all the time, and many of the traditional review venues deteriorating or just plain going out of business, I'm really glad to see there's a vibrant e-book reviewing community out there.
Some of my friends, reading all the comments on Big Gal's Books and Pals blog, came to feel sorry for Jacqueline. Considering what I've been accused of online, I have to take this one with a wry smile, and Ms. Empathy here can't work up much sympathy for her. She immediately commenced vehement complaints to Big Al and kept piling kindling on the campfire, including posting a video recording of herself, reading from her own book. She got comments like: "You act like a child when told your macaroni painting isn't worthy to sit in the Louvre." If I were being chastised online, I think I'd prefer that literate, charming chastiser!
To which Jacqueline responded, "You are a big rat and a snake with poisenous [sic] venom. Lots of luck to authors who come here and slip in that!"
Not long afterward, "they" reduced her to the F-bomb.
Well, she picked up another 3 1-Star reviews while I was writing this!
Anyway, Jacqueline also has her own blog and looks like she's in and around Florida. As a British expat is one of my favorite friends, I would love to cut her some slack. But. Just don't respond to reviews. Auuggghaahhh!